About Animal Emergency Service

Vet Australia welcomes Animal Emergency Service, in Carrara for all your pet needs, book your appointment today.

The Animal Emergency Centre was set up as a co-operative effort between a number of Brisbane practices to provide a professional out of hours service. All patients were returned to their regular general practice for ongoing care.

In the year 2000 a new practice was built at Underwood . The hospital was built in conjunction with Veterinary Specialist Services. This provided not only 24 hour care for our patients if required but also access to specialist level medicine and surgery. Later, further specialties in cardiology, ophthalmology and dermatology were added to the range of specialist care available.

2005: The practice was bought by the current directors, who had been employees with a total of 15 years experience in the business. The name of the practice was changed from Animal Emergency Centre to Animal Emergency Service. This was done to reflect our ambition to look after people and their pets when they need it. This involves more than just having a veterinary centre. The director’s vision has allowed the Animal Emergency Service to develop the most professional and dedicated emergency and critical care facilities and services available.

2008: The hospital moved to its current site in Underwood opening a state of the art hospital facility with room to move . Simultaneously Animal Emergency Service opened a new hospital at Carrara to extend our services to animals on the Gold Coast.

2008: The Pet Intensive Care Unit opened, providing higher levels of care for those pets most in need. The PICU offers high staff to patient ratios and the equipment and expertise needed for state of the art care, for our much loved small animal friends.

Both practices continue to provide relief for veterinarians who can switch their phones off and refer patients who require round the clock care to our hospital knowing they will be looked after to the highest standard available. Pet owners can also feel more comfortable taking their pets home after illness knowing that help is available around the clock should they deteriorate.

We stay awake all night to provide the highest standard of veterinary care for animals when they need it. At the same time providing reassurance and general veterinary advice to pet and animal lovers seeking help.

We stay awake all night so our professional colleagues can develop a balance between their demanding work commitments and their personal life.

We stay awake all night because we are a team of over 30 professional people dedicated to accomplishing our goals and advancing the discipline of Veterinary Emergency and Critical Care.


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Overall Ratings

4.8 based on 4 reviews

  • Sarah Funnell 5

    Thank you guys so much for your prompt and professionalism with helping us with our darling Raymond. Your team went through all options for what to do and in great detail and answered all my questions regarding his Paralysis Tick. Tom was very knowledgeable. The receptionist was lovely as well very informative and helpful regarding payment options. Thank you Love and Hugs James, Sarah, Raymond and Sam xxx

  • Brad&Kaylee woodward 5

    Rob is amazing, saved my little dash hound after we were told she wouldn't make it. Yes it wasn't cheap but its after hours emergency.... you do not expect it to be. The staff were all very helpful, and very caring to my partner and I as we were both very upset, we were calling all the time to see how she was nothing was a problem. Thanks to every one..... Rob is the best. Hopefully we do not visit again, however if anything happens to our baby I am confident to bring her straight back here.

  • Solange Newton 4

    I commend Animal Emergency Service who I commenced employment with in 2009 and I've enjoyed the journey since then. Working with veterinarians and veterinary nurses who are experts in the field has been an eye opening experience I'll never forget. I respect them for being so passionate about their job they give up Christmas with their families (as well as other holidays) to save pet's lives.

  • amanda mccarthy 5

    very professional staff from receptionist to nurses and vets. they looked after my pet and kept me up to date with all of his treatment, so i did not worry, and i knew he was in the best hands. Highly recommended


Animal Emergency Service

Animal Emergency Service Veterinary Hospital is conveniently located next to the heart of the Carrara. It cares for pets from surrounding areas.

The Hospital is now able to offer an unprecedented level of services for your pets.

Animal Emergency Service has a team of caring and experienced vets who work hard to ensure each and every pet gets absolute gold standard care.

Animal Emergency Service

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