Vet Australia welcomes Salamander Bay Veterinary Clinic, in Salamander Bay for all your pet needs, book your appointment today.Salamander Bay Veterinary Clinic is centrally located at Salamander Bay, Port Stephens. We provide medical and surgical care for dogs and cats, as well as treating other animals such as birds, guinea pigs, reptiles and wildlife and importantly are open 7 days, with 24 hour emergency service available (only for existing Read More...clients). We have a strong focus on preventive health care and offer services in medicine, surgery and diagnostics, behavior, as well as ancillary services such as grooming, nutrition and food supplies, pet accessories, puppy pre school and dog obedience training. ^ Less
3.4 based on 5 reviews
Told them my dog will not go to the toilet inside they will have to put him out side from time to time....they didn't listen or care had to come in each day to let him out and retell them his has to be let out the dog. His just will not go inside...poor guy was busting and had to pee for up to 3 minutes straight. Each and every time i told them to let to poor guy out. Never again no professionalism dog already been hit by a car hasn't he been through enough.
Don't care at all. They are cheap that's all they have going for them booked in today 11:30am. At 11:50am was still waiting even though a 2nd customer you came in after me had all ready seen the vet and left. So when the vet finally call me i was doing something on my phone and just said "just in the middle of something. will be in to see you in a min" Well Mark Dowden the owner and vet didn't like this less so when i pointed out i been waiting for 20min he can wait for 1min. For this Mark Dowden the owner said "i know how to deal with idiots like you get out" I called up the vet office to get Marks name and i ask if i was band. I was told that i was. All because I didn't jump to Mark Dowden Will like a trained dog. I wasn't asking much just time to finish a text....not sure what i will do for a vets now as this was the only vet office in my means the only one they have hurt is my poor dog. Who hasn't done anything wrong to be denied care.
My Family & I have been taking our dogs here to see Mark for a long time & we have always been happy with the service and attention given to our pets. Today I took my nervous puppy in for his vaccination and got Mike as the vet. He was great. Put my dog at ease & made us aware of an issue we had not previously been aware of. I am super happy with the team here.
Cannot ask for a better team. They provided dedicated treatment, referred as necessary and maintained constant communication with specialists to ensure my pets well-being. They now continue to ensure his full recovery stays that way. Thank you for everything!
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